Hiring An Organized & Enthusiastic Personal/Admin Assistant
Katy Chen Mazzara - Money Mentor, the Financial Freedom for Creatives Club & 168 Media Inc. is an online company, based in Pasadena, CA. We believe artists and creators can make money doing what they love! So our mission is to help creative freelancers & entrepreneurs make more, worry less and achieve true financial freedom in order to create the life of their dreams. We want to empower everyone to make decisions NOT based on money and the bills they have to pay. Instead, we want people to make decisions based on their core values and the dreams they have for themselves, their children and their creative businesses.
The company’s values are: love for all no matter your race, sex, gender, sexuality, etc., being proactive & taking ownership of your responsibilities & actions, growth (self growth through learning, as well as mentoring, and company growth, excellence and achievement), freedom (in how you work, where you work & free to be yourself), Joy, (passion, laughter, fun, celebration, adventure, experiences) & Creativity (imagination, innovation, inspiration).
Job Description:
If you’re looking for a fulfilling career in a creative environment, you’re in the right place. Award winning journalist/documentary filmmaker, trauma-informed Master Financial Coach, and former TV producer/development executive, Katy Chen Mazzara is hiring for a personal/administrative assistant.
Our mission is to empower creative freelancers and entrepreneurs with the spiritual and practical tools to achieve true financial freedom. We’re releasing generational traumas in order to generate generational wealth. You’ll be on the front lines of that mission, helping Katy and her business run smoothly and efficiently, interacting with clients, Financial Freedom for Creatives Club members, affiliate and referral partners, podcast and other media hosts and social media followers.
You are someone that absolutely gets excited about organization. You thrive on executing tasks related to customer service, technical support, program support, and social media growth. You seamlessly move between managing and organizing Katy’s inbox and Google Drive, to designing canva documents and social media graphics, to troubleshooting tech issues, to reaching out to book Katy as a guest expert, to assisting live and in-person or online workshops, trainings, webinars and retreats, to putting your whole heart into responding to a client email or customer service inquiry. Your role helps to ensure the business stays organized and has the systems, processes and operations required to grow.
**Must be flexible and available for online events and meetings that occur during business hours.
Overview of the Role & Responsibilities:
- Managing and organizing various email inboxes.
- Misc email support, including but not limited to emailing people that sign up for live events.
- Prepare the weekly newsletter, send a test, then once approved email out to all subscribers.
- Design Opt-ins in Canva that Katy writes and creates, including but not limited to PDFs, landing pages, incorporating links and testing into overall efficiency and workability.
- Manage Facebook Groups as needed.
- Support with online Zoom membership calls as needed.
- Troubleshoot technical issues, especially related to social media, email platforms, the company’s website, and more.
- General data entry, including but not limited to manually entering new email subscribers.
- Scan confidential documents and organize them in Google Drive.
- Creating and/or organizing existing spreadsheets in GoogleSheets.
- Reply to IG DMs, FB Messenger and/or LinkedIn inbox.
- Reach out to podcasts to book Katy as a Guest Expert.
- Run personal errands.
- (Bonus) Shoot and edit video for IG Reel, social media campaigns or behind-the-scenes, which may include coming up with ideas, prep, shoot, edit, and publishing
Launch Support:
- Support the social media team’s strategy and social media content creation.
- Join LIVE and support all Zoom webinars, Facebook lives, and other online events.
- Setup email marketing campaigns and opt-ins.
- Manage the Facebook group.
***This job description is not all-inclusive and certain duties or responsibilities may be required of the employee as needed. By the way, this position is part-time (10-20 hours/week) to start. If you’re the right fit, it will lead to a full time position, so if you prefer only part-time or contract work, this may not be the best fit.
The following qualifications are a must:
- You’re obsessed with attention to DETAILS.
- You enjoy helping people.
- You’re naturally organized and work well independently but also can work in-person.
- Excellent customer service skills in person, on zoom, by phone and via email.
- You’re a self starter.
- You’re good at taking direction, setting up routines + asking questions when unclear of expectations right away.
- You value manners and use them when conducting business with fellow co-workers and with clients/customers.
- You’re comfortable with tech, especially Mac & Google products and confident with learning new technology.
- You use Gmail, Google Drive, Excel/GoogleSheets, most tech & social media with ease.
- High emotional intelligence and great written and verbal communicator.
- Social media savvy.
- Excellent ability to multitask and work on a deadline.
- Good at thinking on your feet.
This job is not for you if:
- You don’t prioritize organization, details or deadlines.
- You don't consider yourself a people person and don't have compassion for the life stuff that often comes up with clients.
- You are uncomfortable talking over the phone or responding to "difficult" people.
- You get overwhelmed easily.
- You can't take direction or constructive criticism well.
- You HATE technology and get frustrated with learning how to use something new.
- You find talking about money uncomfortable or boring.
- All you’re looking for is an ‘interim’ job. This company is growing, and we want you to grow with it.
- You're not a team player. (We all pitch in when necessary. We value creative problem solving, extraordinary attention to detail, efficiency, clear and compassionate customer service, resourcefulness, and initiative (Katy loves it when you think of stuff before she does.)
This job is for you if:- You have experience and/or interest in the financial wellness industry and you’re looking for a way to make a massive difference in the world.
- You’re an independent, self-starter who executes tasks on time and you never shy away from those awkward conversations when you know a deadline is going to be missed.
- Deadlines are your jam! You’re very goal-oriented and always looking to best yourself in getting to those goals.
- You have a great work ethic, but don’t take yourself too seriously.
- You’re tech savvy, like to write, and don’t mind working all day on the computer or talking on the phone.
- You’re naturally organized and work well independently.
- You like to collaborate and don’t take constructive criticism personally.
- You enjoy administrative and customer service, you’re a good communicator and someone who can stay positive and committed to solving problems instead of focusing on them.
- You have a good sense of humor and can deliver terms and conditions with a firm yet kind approach.
- You’re not shy about getting on the phone with a company’s tech support to figure stuff out.
- You’re a quick learner.
- You have a good command of the English language - both verbal and written.
The following skills are a plus:
- You’re experienced + comfortable using the following platforms: MailerLite, Zoom, Canva, Calendly, Google, Monday, HelloSign & Strikingly.
- You are creative and have an eye for design.
- Writing skills including copywriting, proofreading, press releases, blogs, newsletters & social media captions
- Social media content creation including graphic design, video shooting and editing
- Experience with financial planning software such as eMoney, Right Capital, MoneyGuidePro, Money Tree, etc.
How To Apply
If you’d like to be considered for this role please fill out THIS application.
We're taking applications until March 31st at 5pm PST. Looking to hire immediately. Interviews will be held ASAP. All candidates right for the position will receive notification of an interview.
Quick Overview:
Title: Personal/Admin Assistant.Salary: $18-$23 per hour to start - based on experience.
Location: We will work out of my home office in Pasadena, CA – 3-4 days per week. (Eventually, this role will be a hybrid between working in the Pasadena home office and working remotely.)
Hours: 10-20 hours per week to start, eventually this will be a 35-40 hour full time position for the right candidate.
One of our core values at Katy Chen Mazzara - Money Mentor is that we are better together, and that we commit to learning, growth, and holding ourselves accountable. We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.