I'm Hiring! - Katy Chen Mazzara

Hiring An Organized & Enthusiastic Personal/Admin Assistant

 
Katy Chen Mazzara - Money Mentor, the Financial Freedom for Creatives Club & 168 Media Inc. is an online company, based in Pasadena, CA. We believe artists and creators can make money doing what they love! So our mission is to help creative freelancers & entrepreneurs make more, worry less and achieve true financial freedom in order to create the life of their dreams. We want to empower everyone to make decisions NOT based on money and the bills they have to pay. Instead, we want people to make decisions based on their core values and the dreams they have for themselves, their children and their creative businesses.
 
The company’s values are: love for all no matter your race, sex, gender, sexuality, etc., being proactive & taking ownership of your responsibilities & actions, growth (self growth through learning, as well as mentoring, and company growth, excellence and achievement), freedom (in how you work, where you work & free to be yourself), Joy, (passion, laughter, fun, celebration, adventure, experiences) & Creativity (imagination, innovation, inspiration).

Job Description:  If you’re looking for a fulfilling career in a creative environment, you’re in the right place. Award winning journalist/documentary filmmaker, trauma-informed Master Financial Coach, and former TV producer/development executive, Katy Chen Mazzara is hiring for a personal/administrative assistant. 
Our mission is to empower creative freelancers and entrepreneurs with the spiritual and practical tools to achieve true financial freedom. We’re releasing generational traumas in order to generate generational wealth. You’ll be on the front lines of that mission, helping Katy and her business run smoothly and efficiently, interacting with clients, Financial Freedom for Creatives Club members, affiliate and referral partners, podcast and other media hosts and social media followers. 
 
You are someone that absolutely gets excited about organization. You thrive on executing tasks related to customer service, technical support, program support, and social media growth.  You seamlessly move between managing and organizing Katy’s inbox and Google Drive, to designing canva documents and social media graphics, to troubleshooting tech issues, to reaching out to book Katy as a guest expert, to assisting live and in-person or online workshops, trainings, webinars and retreats, to putting your whole heart into responding to a client email or customer service inquiry. Your role helps to ensure the business stays organized and has the systems, processes and operations required to grow.
 
**Must be flexible and available for online events and meetings that occur during business hours.
 
Overview of the Role & Responsibilities:Managing and organizing various email inboxes.
Misc email support, including but not limited to emailing people that sign up for live events. 
Prepare the weekly newsletter, send a test, then once approved email out to all subscribers.
Design Opt-ins in Canva that Katy writes and creates, including but not limited to PDFs, landing pages, incorporating links and testing into overall efficiency and workability. 
Manage Facebook Groups as needed. 
Support with online Zoom membership calls as needed. 
Troubleshoot technical issues, especially related to social media, email platforms, the company’s website, and more.
General data entry, including but not limited to manually entering new email subscribers.
Scan confidential documents and organize them in Google Drive.
Creating and/or organizing existing spreadsheets in GoogleSheets.
Reply to IG DMs, FB Messenger and/or LinkedIn inbox.
Reach out to podcasts to book Katy as a Guest Expert.
Run personal errands.
(Bonus) Shoot and edit video for IG Reel, social media campaigns or behind-the-scenes, which may include coming up with ideas, prep, shoot, edit, and publishing 
 
Launch Support:Support the social media team’s strategy and social media content creation. 
Join LIVE and support all Zoom webinars, Facebook lives, and other online events. 
Setup email marketing campaigns and opt-ins. 
Manage the Facebook group. 
 
***This job description is not all-inclusive and certain duties or responsibilities may be required of the employee as needed. By the way, this position is part-time (10-20 hours/week) to start. If you’re the right fit, it will lead to a full time position, so if you prefer only part-time or contract work, this may not be the best fit.

The following qualifications are a must:You’re obsessed with attention to DETAILS.
You enjoy helping people.
You’re naturally organized and work well independently but also can work in-person.
Excellent customer service skills in person, on zoom, by phone and via email.
You’re a self starter.
You’re good at taking direction, setting up routines + asking questions when unclear of expectations right away.
You value manners and use them when conducting business with fellow co-workers and with clients/customers.
You’re comfortable with tech, especially Mac & Google products and confident with learning new technology.
You use Gmail, Google Drive, Excel/GoogleSheets, most tech & social media with ease.
High emotional intelligence and great written and verbal communicator. 
Social media savvy.
Excellent ability to multitask and work on a deadline.
Good at thinking on your feet. 

This job is not for you if:You don’t prioritize organization, details or deadlines.
You don't consider yourself a people person and don't have compassion for the life stuff that often comes up with clients.
You are uncomfortable talking over the phone or responding to "difficult" people.
You get overwhelmed easily.
You can't take direction or constructive criticism well.
You HATE technology and get frustrated with learning how to use something new.
You find talking about money uncomfortable or boring.
All you’re looking for is an ‘interim’ job. This company is growing, and we want you to grow with it.
You're not a team player. (We all pitch in when necessary. We value creative problem solving, extraordinary attention to detail, efficiency, clear and compassionate customer service, resourcefulness, and initiative (Katy loves it when you think of stuff before she does.)
 
This job is for you if:You have experience and/or interest in the financial wellness industry and you’re looking for a way to make a massive difference in the world.
You’re an independent, self-starter who executes tasks on time and you never shy away from those awkward conversations when you know a deadline is going to be missed.   
Deadlines are your jam! You’re very goal-oriented and always looking to best yourself in getting to those goals.
You have a great work ethic, but don’t take yourself too seriously.
You’re tech savvy, like to write, and don’t mind working all day on the computer or talking on the phone.
You’re naturally organized and work well independently.
You like to collaborate and don’t take constructive criticism personally.
You enjoy administrative and customer service, you’re a good communicator and someone who can stay positive and committed to solving problems instead of focusing on them.
You have a good sense of humor and can deliver terms and conditions with a firm yet kind approach.
You’re not shy about getting on the phone with a company’s tech support to figure stuff out.
You’re a quick learner.
You have a good command of the English language - both verbal and written.
 
The following skills are a plus:You’re experienced + comfortable using the following platforms: MailerLite, Zoom, Canva, Calendly, Google, Monday, HelloSign & Strikingly.
You are creative and have an eye for design.
Writing skills including copywriting, proofreading, press releases, blogs, newsletters & social media captions
Social media content creation including graphic design, video shooting and editing
Experience with financial planning software such as eMoney, Right Capital, MoneyGuidePro, Money Tree, etc.

How To Apply
 
If you’d like to be considered for this role please fill out THIS application.
We're taking applications until March 31st at 5pm PST. Looking to hire immediately. Interviews will be held ASAP. All candidates right for the position will receive notification of an interview.

Quick Overview:
Title: Personal/Admin Assistant.
Salary: $18-$23 per hour to start - based on experience.
Location:  We will work out of my home office in Pasadena, CA – 3-4 days per week. (Eventually, this role will be a hybrid between working in the Pasadena home office and working remotely.)
Hours: 10-20 hours per week to start, eventually this will be a 35-40 hour full time position for the right candidate.
One of our core values at Katy Chen Mazzara - Money Mentor is that we are better together, and that we commit to learning, growth, and holding ourselves accountable. We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

Terms & Conditions

Terms and Conditions

Last updated: May 28, 2018

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.katychenmazzara.com website (the "Service") operated by 168 Media Inc. ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of 168 Media Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of 168 Media Inc..

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by 168 Media Inc.

168 Media Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that 168 Media Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless 168 Media Inc. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation Of Liability

In no event shall 168 Media Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

168 Media Inc. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

If you have any questions about these Terms, please contact us.

168 Media Inc. ("us", "we", or "our") operates the http://www.katychenmazzara.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.katychenmazzara.com

Definitions
Service

Service is the http://www.katychenmazzara.com website operated by 168 Media Inc.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
168 Media Inc. uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), 168 Media Inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

168 Media Inc. may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it's not overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
168 Media Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

168 Media Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

168 Media Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data
Legal Requirements
168 Media Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of 168 Media Inc.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. 168 Media Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where 168 Media Inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

PayPal or Braintree

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By visiting this page on our website: http://www.katychenmazzara.com?open=privacy-policy